Careers
Mobile Technician
Looking for qualified cell phone repair technicians with a minimum of one year of experience trouble shooting and repairing electronic devices. You will be providing repair services on today’s most popular smartphones, tablets, laptops, and more. Customer service skills are a must.
Key responsibilities include:
Ensure that all repairs preformed meet the company’s quality standards
- Ensure that our clients receive the highest level of customer service
- Keep track of inventory and customer devices
- Maintain cleanliness and professional appearance of store and repair stations
- Maintain positive work environment
- Disassemble, test, and replace defective parts
- Reassemble complete device
- Support productivity by ensuring all request are handled in a timely manner
- Have the ability to work unsupervised while prioritizing and delivering timely, high quality work
Qualifications:
- Bachelor degree or equivalent
- Minimum 2 years technical experience
- Strong attention to detail
- Excellent written and verbal communication skills
- Strong computer proficiency, both hardware and software
- Work well in team environment and be a collaborative team player
- Ability to work flexible hours, including weekends and holidays
- Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
Laptop Technician
We are looking for a motivated and highly technical laptop Technician to manage, monitor, and repair computer systems. Duties will include installing
software patches, diagnosing and repairing problems, monitoring networks, repairing server errors, resolving hard disk failures, configuring software and
drivers, performing regular system upgrades, promoting data security, managing workstations, and writing memos on computer best practices.
Key responsibilities include:
Ensure that all repairs preformed meet the company’s quality standards
- Identifying and troubleshooting problems.
- Maintaining hardware and software.
- Resolving network and connectivity issues.
- Repairing motherboards and upgrading firmware.
- Installing software applications and programs.
- Handling security updates.
- Providing technical support.
- Testing and debugging programs.
- Managing workstations.
- Coaching end-users.
Qualifications:
- Degree in Computer Science, Information Science or equivalent.
- Problem-solving skills.
- Active listening skills.
- Knowledge of data storage and data recovery.
- Service-oriented.
- Exceptional technical expertise.
- Superior working knowledge of computer systems.
- Time and task management.
- Good communication skills.
- Extensive knowledge of computer software.